Good for certain types of friends too:

Two best things I’ve done for my parents: bookmarked snopes.com and admit I just use Google when they ask for tech support

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The part that didn’t fit into the tweet — I taught my parents to google phrases “How do I …” instead of keywords “Outlook.”

There should be an app for that: “Didn’t Fit in the Tweet”. VH1’s Beyond the Tweet?

Also, maybe print out the Tech Support Cheat Sheet for them.

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